Frequently Asked Questions


How soon can you provide a replacement fridge door seal?

We can usually provide a seal within 48 hours. Call 1800 366 773 to make a free, no-obligation appointment.


Do I need to empty the fridge?

You will only need to empty out or move the food that is stored on the door shelves. Food can be left on the fridge shelves.


Do I need to turn the fridge off?

No, you do not need to turn the fridge off.


How long does the replacement appointment take

Replacing a seal can take anywhere between 20 minutes and 1 hour per fridge. If both the fridge and freezer door seals need to be replaced then it can take up to 1.5 hours.


Are the fridge door seals easy to fit?

Most door seals are easy to fit, especially when following our instructions.


How often should I replace my fridge door seals?

You need to replace door seals if they are damaged or if you detect gaps.


What methods of payment do you accept?

Credit Card, Money Order and Direct Deposit.

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